![]() ![]() Okay, let's get this out of the way: GPT stands for Generative Pre-trained Transformer, which means a lot to AI researchers but not so much to you and me. Then, you'll learn how Einstein is the world’s first generative AI for CRM. In this Quick Look badge, you learn about GPT and how it fits into the larger concept of generative AI. It’s also raised questions about what it means for the future of work. It has surprised and delighted, and sparked our imaginations yet again. And because ChatGPT was released for anyone to use, people experienced first-hand how well it could hold a natural-sounding conversation. Suddenly, AI is responding to complex questions with equally complex answers that sound as if they were written by a human. In early 2023 ChatGPT burst onto the scene, showing the world that the future is already here. This has led us to imagine a futuristic world with AI, but one that's still years away. Over the past decade we've witnessed artificial intelligence (AI) steadily improve at doing things we once thought only humans could do. Describe how Einstein incorporates the power of generative AI. ![]() Describe the core capabilities of generative AI.After completing this unit, you’ll be able to: ![]()
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